Effective Date:23^rd February, 2025

1. INTRODUCTION

• At CONLEK ENTERPRISES LIMITED, we strive to provide high-quality services. If you are not satisfied with your purchase, we encourage you to contact us.

2. REFUND ELIGIBILITY

• To be eligible for a refund:
  • You must contact us within 7 days of your purchase.
  • Services must not have been utilized in a way that diminishes their value.

3. PROCESS FOR REQUESTING A REFUND

• To request a refund, please:
  • Send an email to info@conlek.com with your order number and reason for the refund request.
  • We will review your request and notify you once the refund is processed.

4. REFUND PROCESSING TIME

• Refunds will be processed approximately 7 to 10 business days after we approve your request.

5. NON-REFUNDABLE SERVICES

• Certain services, such as customized or on-demand services that have already been delivered, may not be eligible for a refund.